Tuesday, August 25, 2015

Clearing a Browser's Cache May Help Fix a Lot of Blackboard Issues

Firefox for Windows

  1. If the "History" menu does not appear at the top, press the "ALT" key on your keyboard.
  2. From the History (or the "Tools") menu, select "Clear Recent History".
  3. From the "Time Range to clear" drop-down, choose "Everything"
  4. Under "Details" check all the boxes.  Click "Clear Now
     

Google Chrome

  1. Open Google Chrome and click the Chrome menu () upper-right.
  2. Click Settings.
  3. Click "Show Advanced Settings..."
  4. Click the "Clear browsing data..." button.
  5. Select "the beginning of time" from the drop-down
  6. Check the following boxes, and click "Clear browsing data":
     

    Firefox for Macintosh

    1. From the Firefox menu, select History...
    2. From the sheet that drops down, select Clear Recent History.  Select Everything from the "Time Range to Clear" drop down menu.  Select the check boxes for "Browsing & Download History", "Forms & Search History", "Cookies", "Cache" then Select "Clear Now".

Safari for Macintosh

  1. From the Safari menu, select Reset Safari...
  2. When prompted, click Reset to confirm that you want to reset the browser.

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