Thursday, June 25, 2015

A Warning About Force Completion

We see a great deal of help tickets because of Force Complete. When instructors use Force Complete, it begins a session. After a session begins, the student must complete all assigned work within the session. The major downside to Force Complete is that students may not exit a session for any reason. So, if that same student has to restart their computer or exit the test for issues such as internet connectivity, they are then kicked out of the session and the only way to regain access is to email their instructor to have their attempt reset. We strongly recommend NOT using Force Complete. Instead, an instructor can easily set a timer and enable auto-submit inside Blackboard. Using the timer/auto-submit option, students can re-enter the test and continue where they left off as long as there is time remaining. The timer/auto-submit option accomplishes the same goal of Force Complete, without students having to email the instructor because they lost connectivity.

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